Thinking of Outsourcing Your Help Desk Abroad? Think Again!
Can you really trust non-native English speakers that work outside US law and regulation to run your technology help desk? I’m sure when you considered reasons why you should outsource your help...
How the snowballing costs of your IT problems can be fixed by having a good helpdesk.
Has your help desk ever lost tickets? Missed calls? Demand for additional help desk support? How a poor performing help desk can cost you A LOT more than wasted time. It’s Friday afternoon. Your...
Will your help desk adapt to your changing technology demands?
If your business demanded technology changes— new software, new computers, different network configurations and environments— are you confident your helpdesk could keep up? Is Your IT Helpdesk Agile?
Is Your Helpdesk Helping Or Hurting Your Business?
How is your business technology affecting your employees? And how do they get the help they need when your technology changes? Is your help desk willing and able to support changing trends in...